- I do NOt understand cybersecurity. What is it all about?
Cyber security is the use of technology and processes to prevent a cyber attack on systems, networks, programs, devices, and data. With the growing rate of personal data and accounts being hacked and exploited, the main goal of cyber security is to reduce these risks and protect systems.
- What is Cynet?
Cynet, a holistic Extended Detection & Response (XDR) Platform can monitor all of your endpoints. It collects data from endpoints and provides advanced measures for detecting threats, with the ability to identify where an attack originated from and how it is spreading.
- Why is Greatway Financial recommending Cynet Extended Detection and Response?
Greatway Financial is proactive in taking the initiative to ensure that all of its employees, insurance agents, clients, and partners are protected. By implementing Cynet in its cybersecurity policy, Greatway is able to scale its growing business while protecting everyone’s personal data from malicious attacks.
- What will happen if I decide to stick with my existing anti-virus?
Cynet is not an anti-virus. Anti-virus is considered to be the “lowest common denominator” of endpoint security. If you decide to not go with what Greatway is recommending, and when a breach happens, both Greatway Financial and Sterling Information Technologies will not be able to provide you with remediation and response services because they are unable to detect the threats in your computer that does not have a Cynet platform.
- What Is the difference between Cynet vs store-bought one-time charge (e.g. Norton Antivirus, McAfee) cybersecurity packages?
With anti-virus considered to be the lowest common denominator of endpoint security, its protection, prevention, and remediation capabilities are very limited.
Below is the comparison between Cynet XDR and Anti-Virus:
- HOW IS CYNET BETTER THAN CYLANCE?
- What services and products am I paying for?
You will get a sophisticated cyber security platform that up and until now is only made available to Fortune 500 companies. Greatway Financial and Sterling Information Technologies have partnered to ensure that Insurance Agents, like yourself, get the same security as Greatway Corporate and Fortune 500 companies at a much more affordable rate.
This includes:
- Endpoint Protection (AV & NextGen AV)
- Endpoint Detection & Response
- Threat Intelligence
- Network Analytics
- User Behavior Analytics
- 24×7 Threat Hunting
- Sandbox
- Vulnerability Assessment
- Deception
- User Behavior Analytics Verification
- Incident Response Service
- SOC (Security Operations Centre) Threat Intelligence Analysts that monitors your device 24/7/365
- How Can I purchase Cynet?
From the Greatway Partner Portal, there will be a Cynet banner that you can click and will direct you to a landing page where you can purchase the subscription. All Greatway Financial employees and Insurance Advisors are entitled to a special offer of a 1-year subscription, 1-year free by using the promo code GREATWAY1YRFREE upon checkout.
- HOW MANY DEVICES CAN I INSTALL THE CYNET LICENSE I PURCHASED?
The link is good for one installation on one computer only. It cannot be installed on a tablet or cellphone. If you would like to install it on a second machine, you will be required to purchase another license at the same special pricing of $175.68 (1yr + 1yr free subscription).
- WHAT HAPPENS AFTER I PURCHASE CYNET?
- Once you purchase Cynet, you will receive a Welcome Email from our Client Success Team within 24 to 48 hours from your time of purchase. It contains the following:
- Cynet download link
- Reference guide
- You will also receive an SMS with a password.
- Please note that the SMS with the password may not arrive at the same time as it is an automated SMS. So we ask for your patience when waiting to receive the SMS. This password will allow you access and download Cynet to your pc or laptop. Do not share this password as it is personalized to you.
- Once you click the download link, you will be prompted to enter the password sent to your cell phone.
- Enter the password and it will automatically install on your computer.
- Once successfully installed you will NOT see an icon on your computer as this is not traditional antivirus where software is installed that can be easily disabled by hackers. Cynet runs in stealth mode.
- WHAT IF ME AND A FAMILY MEMBER ARE BOTH AGENTS AND WOULD LIKE TO PURCHASE CYNET FOR OUR COMPUTERS?
We recommend that each family member that is an advisor purchase Cynet individually in order for us to create individual profiles and record the purchase. This enables us to better support the agent in a personalized manner.
- will I get a receipt?
Yes, a receipt will be provided upon payment. The receipt will be named after the purchaser whose credit card is used and can be claimed as a business expense.
- Can I opt-out anytime? If so, will there be cancellation charges?
Yes, you can cancel anytime and there will be no cancellation charge. However, the subscription is non-refundable and the special rate is valid for a limited time only. There will also be no cybersecurity remediation support from Greatway Financial and Sterling Information Technologies should a cyber attack happen to a non-Cynet user.
